Operate · Human-in-the-loop
Approval queue
7 actions waiting on humans · avg wait 11m · SLA 30m
2 breaching SLA
Post 39 journal entries to NetSuite
Request apr_88f2 · Refund Reconciler · Value exceeds $500 threshold
high riskwaited 3m
Agent reasoning
I matched 39 of 42 Stripe refunds to NetSuite journals. Amounts and FX rates agree within 0.01 for all 39. I'm requesting to post these entries and skip the 3 unmatched ones (which will be opened as tickets).
confidence 0.62 · trace run_2v9K18
Payload preview
[
{ "external_ref": "re_1AbC…", "amount": 412.10, "account": "6001-refunds" },
{ "external_ref": "re_1AbD…", "amount": 84.99, "account": "6001-refunds" },
...
]Total value
$17,570.34
Reversible
Yes · via reversing entry
Tool
netsuite.journal_entries.write
Scope
write:journals
Similar past decisions
- Sep 12 · same agent · 42 entries approved by @priya
- Sep 11 · same agent · 38 entries approved by @jonas
- Aug 30 · same agent · sent back for review (1 dup)
Add a note (used to train the agent)
Policy applied
Why this action requires human approval
- policy:writes.value_over_500$17,570 > $500
- policy:confidence.min_0_700.62 < 0.70
- policy:new_period_writesfirst write in period 2026-09